Just how much can a computer help you in the workplace. I had a discussion, well, I’m still having, in my computer class, level 100. So many people seem to think that technology has hurt social interaction in businesses, especially in hospitals. I have to disagree. But, check out our posts, and judge us as we are.
My post, with the assignment in quotation marks above.
Me:
“Computers have changed the way we work. Most employees would say that computers have helped them become more effective and efficient in the workplace. Some think that computers just create more work and cause problems when they crash or slow down. Discuss a career or place of employment where you think computers have actually decreased effectiveness and efficiency. Why do you think this is the case?”
Computers caused a lot more problems when they were in their earlier stages of development. However, at this point, I don’t really know of any corporation or large business that doesn’t use a system to backup their data. Most smaller businesses are also learning more about the ‘technical’ stuff. Computer crashes are usually caused by having old computers that aren’t up to modern standards or because of viruses. However, for a ‘work’ computer, there should be a very, very minimal chance of ever getting a virus because no professional sites have malware. Computers running slowly can also usually be fixed, but then again, a computer used for running only special software or for connecting to an online database etc shouldn’t really run slowly.
I can’t think of a single way off the top of my head where the use of computers could hurt a business or decrease effectiveness. I’ve watched my dad’s family practice transfer from files to digital, as well as the hospital. Besides some staff that aren’t computer savvy, there haven’t been any problems with effectiveness, and it has made retrieving and inputting data so much easier.
The only time I can see computers being ineffective is when the people don’t’ know how to use them or aren’t using them to their full potential. Some people still outsource for custom programs when they don’t really need to, and most people don’t take use of cloud solutions.
Response from classmate to me:
I completely agree with you on the Medical field being computerized. I worked in the Army as a medic for 5 years and we did all of our stuff on the computer. It is way faster to get results from tests, put in the general information needed during exams, and our interface always had a comments box for. You could check x rays in the doctors office with the patient by the time they got back from x ray. it was a great system.
Now, here’s where it gets interesting. This is a classmate’s response to the same question as me.
I think when the hospitals switched from paper documents to computerized documents they went downhill in their effectiveness and their effciency. When they had paper documents you could write down everything the patient said and was feeling. Now with computers you answer yes or no answers what pain level and have no room for additional comments next to things that could possibly need comments. Also with computers you can only see certain things and it might not be what you need. You have to go through five different documents instead of flipping through one file. I think they should go back to papers and folders.
My response to her:
A relative of mine works for a private practice as well as a hospital, so I’ve had a chance to check out the way everything works.
Here are just a few of the benefits I see in switching to digital with regards to medicine:
Permanent Data e.g. never losing a file or a piece of paper
Impossible to damage data (by use of backup servers etc)
Most people type faster than they can write and your fingers don’t get as tired when typing
Quicker references to Previous Medical records
The ability to look-up drugs within seconds and see all possible side-effects without leaving the room (probably one of the best in my opinion)
Ability to Google
I guess you have probably gone to a hospital/office with a terrible interface. Of course, all programs and applications are 100% based upon the programmer. I can attest that most programs allow more than enough room for comments etc. Some programs aren’t as advanced as others, but with most programs its just as easy if not easier to retrieve data than through files.
Her response:
I’m not going to say where I go, but I personally think computers in hospitals have brought hospitals down so much. It makes your doctors, nurses, etc. lazier. They put what they have to and they don’t ask anymore questions then what’s in front of their face. It might be the doctors offices/hospitals that I’ve been to but I truly think there are more negatives than positives when it comes to computers in medical places.
Mine back to the previous response:
I think that efficiency can make people lazier, but if correctly managed, that time could be well used somewhere else. Computers are more efficient, and so a large part of any ‘faults’ will probably reflect the management.
Do you think that without a computer a doctor would really write down more information and ask more questions? I could see how a doctor might not spend the extra time he/she saved by typing with a patient, but I don’t think that a computer is the reason why a patient would get shafted.
Her response with a little personal info removed:
I have a condition and it’s been going on before computers come to our hospital/doctors offices and they always ask me more questions and wrote a lot more down then they do now. I can go in now and they ask “computer” questions and type choice words and I’ve not received half the care I use to because of computers and doctors not taking time to ask more questions and take time to read my file to see what’s wrong and figure out how to fix it.
So, what do you think? Do computers help or hurt the workplace? Comment if you will, I’d love to hear something that wasn’t spam!
There are so many spam comments on this blog I have to keep deleting its not even funny. I currently have over 2,500 comments in SPAM folder.